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Home/Why client concentration costs you at exit
Insight

Why client concentration costs you at exit

Ten clients, forty per cent of the income, and a discount you will not see coming.

Concentration is the risk that a small number of conversations move a large amount of value. If your ten largest clients are forty per cent of recurring income, a buyer is underwriting the possibility that four of them leave in the first year.

It is priced, and it is priced quietly — not as a line item, but as a lower multiple or a larger deferred element. Owners often read that as the buyer being difficult, when it is arithmetic.

What reduces it is unglamorous and slow: broaden the book, introduce a second adviser to the biggest relationships, and make sure the largest clients have a reason to stay that is not personal loyalty to you.

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